News, Thank You’s, Testimonials
“Ashcroft is an exemplary example of how to provide an ‘inclusive culture’ of care, dignity and understanding!”
“First class service from all the staff – Nothing is too much trouble for any of them.”
“The staff have gone above and beyond their duties and made the last few days of (our relative)’s life comfortable and dignified.”
“Other than at home, there is nowhere else we would rather (our relative) have spent her final days.”
“At this time you need compassion, sympathy, support and humour – all of which we found at Ashcroft. Our huge family were made to feel welcome at all hours and were treated and spoken to with empathy, honesty and clarity.”
Dear Nikki and The wonderful staff at Ashcroft
“It was good to see you on your open day and get to meet the whole team. What a lovely surprise to find out you went to Bolton University, the home of my North West Business!
I am writing to put on record our thanks to you and “Team Ashcroft”. You will be aware from my introductory note, written to you on mum’s admission to the home, that we have struggled for the last four years to find the right care for Mum (and Dad).
Since her transfer to your care home, mum’s condition has stabilised and MORE IMPORTANTLY dad has really enjoyed spending quality time helping mum when he visits. This has really help him come to terms with her illness.
Mum and dad have received respite care in a number of local homes; Ashcroft is an exemplar example of how to provide an “inclusive culture” of care, dignity and understanding!
I know that dad has written a thank you card to every member of the staff and now wants to put on record our thanks from other family members.”
M. & G Bentley
To all at Ashcroft
“For “Dignity week” – nothing is too much trouble for you. The care and kindness you give to all your residents is wonderful. My thanks to you all”
Dear Kris & Trish
“It took five years to find Ashcroft – I thank you and your staff for all you did for John, while he was with you.”
To Bank House Care Homes
“Thank you all so much for all the love, care, help and attention shown to my mum during her stay with you. It has been appreciated very much and we will miss seeing you all.”
Love from the Harrison’s
“Just to say thank you to all the staff at Ashcroft, for all the kind wishes and support through our difficult time. Thank you again.”
A.Pye and Family